Job Description

Senior D365/CRM Developer

This is a remote position. As a Senior D365/CRM Developer, you will be an integral part of our professional services team. Working alongside project managers, functional consultants, and other developers in a collaborative environment, you will build CRM/D365 solutions for clients across North America and Europe. This role involves supporting high-profile clients in various industries, including sports and national professional organizations. Additionally, you will contribute to new product development initiatives as part of our professional services team.

Job Responsibilities:

• Customizing and configuring Dynamics CRM 2011, 2013, 2015, 2016, and 365.
• Developing plugins and integration points for D365 solutions.
• Configuring D365 solutions to integrate web portal solutions using The Portal Connector.
• Collaborating with network engineers on both D365 CE in the Cloud and CRM on-premise architecture and installation.
• Researching and analyzing requirements to recommend suitable solutions.
• Collaborating with clients to ensure successful implementations.
• Providing critical thinking and problem-solving services to clients on a daily basis.
• Being an active member of an agile project team, contributing to solutioning, estimations, task creation, backlog grooming, and representing development interests.
• Updating and utilizing Microsoft Azure DevOps.
• Performing client's systems configurations based on best practices and understanding of customer business processes.
• Supporting project success activities such as data conversion, report creation, end-user training, user acceptance testing, and creating end-user documentation.
• Reporting to the Software Development Manager.

Requirements:

• Demonstrable practical and technical experience in Microsoft Dynamics 365 CRM/xRM 2011/2013/2016.
• Hands-on experience with the suite of Power Platform tools including Power BI, Power Automate, AI Builder, Model, and Canvas apps.
• Proficiency and experience using MS Dynamics CRM SDK for custom workflow activities, plug-ins, and advanced client-side scripting.
• Working knowledge of third-party tools such as SSIS, Scribe, or KingswaySoft.
• Knowledge of agile/waterfall project management methodologies.
• Experience in developing SQL queries and stored procedures using Transact SQL in SQL Server.
• Experience with production support, troubleshooting, and resolution of complex production, application, or system problems.
• Strong critical thinking, problem-solving skills, and ability to coordinate with multiple teams.
• Excellent oral and written communication skills.
• Excellent time management and personal organization skills with efficient, disciplined work habits.
• Excellent customer service skills.
• Strong verbal/written communication and presentation skills and proficiency in Microsoft Office.
• In-depth knowledge of modern development principles and understanding of SDLC.
• Experience working with a source code repository (TFSVC/GIT).
• Nice-to-Haves: Experience writing technical documentation including technical specifications. Familiarity with real-time integration with Dynamics 365 using web services. Experience in assisting customers with change management.

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